Privacy Policy

1. Introduction

Nordmann takes the security and privacy of your personal information very seriously. This policy explains how we collect, use, and share your personal data. "Personal information" includes all data related to you—whether collected directly, through tools such as cookies, or from third parties related to your activities, transactions, or interactions with us. If you have questions about privacy, contact us at: contact@nordmann.world. See our separate Cookie Policy for more details. By using our website or creating an account, you agree to this policy and our Terms of Use.

2. Why Is a Privacy Policy Needed?

Laws require that personal data be stored and processed in a fair and lawful manner. We comply with these rules and only collect data necessary for providing our services—such as your name, address, contact details, and verification information (KYC/AML). Our servers automatically record data when the website is accessed.

3. How Do We Collect Your Personal Data?

We may collect information from you when you:

• Register an account;

• Invest;

• Participate in promotions;

• Make payments or change account details;

• Visit our site (e.g., IP address, browser, location, page behavior, etc.).

4. How Do We Use Your Data?

We use it to:

• Assess your suitability for our services;

• Comply with AML/KYC requirements and define your risk profile;

• Conduct market research;

• Detect and prevent fraud and financial crime;

• Fulfill legal and regulatory obligations;

• Manage your account, billing, and communication;

• Improve security and prevent abuse;

• Send information about our products and services (unless you opt out);

• Personalize your site experience and provide effective advertising.

5. How Do We Protect Your Data?

We implement strong technical measures, including SSL/TLS encryption, to protect personal information. In some cases, data may be stored outside your country. Since the internet is not completely secure, we are not responsible for losses during online transmission. We recommend keeping your password safe, not sharing it, and updating your software regularly.

6. How Long Do We Retain Your Data?

• Financial data is stored according to legal requirements (up to 7 years).

• Registration data is kept while your account is active, or up to 7 years after deactivation.

• In all other cases, we delete or anonymize data once it is no longer needed.

7. Who Do We Share Your Data With? We may share your data with:

• Service providers and subcontractors for contract execution;

• Advertising networks and analytics providers;

• Credit agencies;

• In case of mergers or business sales;

• When required by law or to protect our rights and interests.

8. Withdrawal of Consent and Marketing Opt-Out

You may withdraw your consent at any time without affecting the legality of previous processing. You may also opt out of receiving marketing communications by using the "unsubscribe" link or contacting: contact@nordmann.world

9. Profiling and Automated Decision-Making

We use Google Analytics to anonymously track website usage. We do not make automated decisions that affect you personally.

10. Monitoring

Where permitted by law, we may record communications to comply with internal policies and legal requirements. This may include the recording of phone calls.

11. Your Rights Under data protection laws, you have the right to:

• Request access to your personal data;

• Withdraw your consent;

• Request correction or deletion;

• Restrict or object to processing;

• Request data portability;

• Not be subject to automated decision-making. To exercise these rights, contact us at: contact@nordmann.world

12. External Links

Our site contains links to other websites.

We are not responsible for their privacy policies.

13. Personal and Sensitive Data via Mobile Applications

Our app collects the following data:

• Device information for personalization and notifications (via Customer.io);

• Payments – processed via Stripe (Nordmann does not store card data);

• Analytics – via Segment, to improve our service. All information is securely transmitted via HTTPS.

14. Social Media

We maintain social media profiles to communicate with users.

We are not responsible for content posted by third parties.

15. International Data Transfers

Your data may be stored or processed in various countries, including the US, where data protection laws may differ.

Nevertheless, we comply with applicable laws when transferring data across borders.

16. Changes to the Policy

We may update this policy at our discretion.

We recommend checking it regularly for updates.

17. Contact

If you have questions or complaints regarding your personal data, please contact us at: contact@nordmann.world. If you are not satisfied with our response, you may submit a complaint to the relevant supervisory authority.